Jargon Buster

Technology can sometimes feel like a different language - full of confusing words, acronyms, and technical jargon. If you’ve ever found yourself unsure about what something means, you’re not alone.

That’s why we’ve created this easy-to-understand jargon buster. It breaks down common terms into plain English, so you can feel more confident when reading our materials, browsing the internet, or spotting potential scams. No complicated tech-speak - just simple explanations that help you stay informed and in control.

Scroll down to see these words and what they mean.

Confused woman using a laptop with the words PHISHING, SOFTWARE, and VPN floating above.

Scam

A trick used to steal your money, personal details, or access to your accounts.

Software

Programs and applications that run on a computer, phone, or tablet. Such as an internet browser or Microsoft Word.

Link/URL

A bit of text or a button that takes you to a different web page when you click it.

Spam

Unwanted communications such as emails or text messages.

Fraud

When someone tricks you by lying or pretending to steal your money or personal information.

Phishing

A scam where criminals pretend to be someone else to trick you into giving personal info.

Red Flag

A red flag is a clear warning sign that something may be suspicious, fake, or unsafe - and should be checked carefully before you continue.

Antivirus

A program that finds and removes harmful software or files from your devices.

Two-Factor Authentication (2FA)

An extra layer of security, you can add to your online accounts. This could be a code sent via text or a notification to approve on your mobile phone.

Update

A change or fix to a program or your device that keeps it running smoothly and securely.

VPN (Virtual Private Network)

A tool that enables secure internet access and also hides your true location on the internet, often used on public Wi-Fi for safety.

Malware

Malicious software designed to harm your devices or steal your information.